Modernizing the Laundromat Income Statement
One Store. More Ways to Generate Revenue.
The traditional laundromat model is simple: customers come to you. Pickup & delivery changes that. Your store can serve customers well beyond its immediate neighborhood, creating an additional revenue stream alongside the walk-in business you already operate. Same store. Same equipment. More ways to put them to work.
Weekly Utilization — Traditional vs. LaundroLab
Traditional Laundromat
~6%
Top LaundroLabs
~18%
PUD fills the weekday valley. Your machines keep running. Your revenue keeps climbing.
Pickup & delivery creates an additional source of revenue alongside your core walk-in laundromat business.
Your retail store serves the surrounding neighborhood. Delivery expands your reach to customers who value convenience and may never otherwise visit a laundromat.
Delivery volume can be processed during available production windows, putting equipment, square footage, and labor to productive use beyond walk-in demand.
A DIFFERENT LAUNDRY CUSTOMER
Reaching Beyond the Walk-In Customer
The traditional laundromat serves customers willing to come to the store. Pickup & delivery reaches a different customer: people who value their time and are willing to pay for the convenience of having laundry handled for them.
Who We Serve
Busy Families
Working parents who value time over tasks. Recurring, high-volume customers.
Busy Professionals
Young singles and couples building careers — do-it-for-me is their default.
Local Businesses
Gyms, salons, spas, rental companies, and more — reliable B2B volume.
What They Need
Time Back
Laundry competes with work, family, and everything else on the calendar.
Laundry Done — Right
Not access to a washer. A complete service that takes laundry off their plate.
Reliable, Recurring Service
A solution they can build into their routine.
How We Help
Door-to-Door Convenience
Laundry is picked up and returned directly to their door.
Professional Processing
Orders are washed, dried, and folded inside the local LaundroLab.
Technology-Enabled Service
Customers engage with our modern digital experience.
First-Party Technology
Better Laundry Delivery Software Didn’t Exist.
So, We Built It…
Pickup & delivery is operationally complex. So we built our own technology around the way laundry actually moves, from the customer’s doorstep to your facility and back again.
Built from Scratch.
Battle-Tested at Scale.
Before pickup & delivery software existed for laundry, we engineered our own. Every app in our platform was built to solve a real operational problem — not adapted from generic logistics tools. The result is a system that thinks like a laundromat, moves like a delivery company, and reports like an enterprise.
Customers schedule pickups, save laundry preferences, manage their account, and track orders in real time.
Live dispatch, optimized routing, driver navigation, customer instructions, and digital handoffs provide visibility from pickup through delivery.
Teams are guided through check-in, sorting, washing, drying, folding, and completion, with individual bag tracking and customer preferences visible throughout production.
Recurring pickups, multiple locations, volume-based billing, invoicing, and role-based team access give commercial accounts technology designed around how businesses actually operate.
CENTRAL OPERATIONS SUPPORT
Central Support. Local Execution.
Pickup & delivery doesn’t stop when the van leaves your store. Our Central Operations team works alongside your local team, supporting customers, drivers, and day-to-day delivery operations so you and your managers don’t have to become the bottleneck.
We help take care of the customer. Our centralized support team handles customer questions and service issues across phone, text, email, and chat, giving customers a dedicated place to turn without every issue landing on your store manager.
Your drivers aren’t on the road alone. Our team supports drivers in real time with app questions, customer communication, route issues, and delivery challenges, helping keep the day moving when something doesn’t go according to plan.
A playbook behind the operation. Driver training, SOPs, operating standards, tools, and ongoing support give your team an established system for running pickup & delivery rather than building one from scratch.
Come See It for Yourself
Meet the drivers. See the vans. Watch laundry move through the store. Laundry Day gives you a firsthand look at the pickup & delivery engine behind a modern LaundroLab.