THE STEPS
Seven Steps to Opening Day
From your first info session to the day your doors open, here’s what each step looks like and what comes next.
STEP 1
First Spin Webinar
Your first look at LaundroLab: First Spin is a live, 60-minute group session on the laundry industry, our stores, and our franchise offering. There is plenty of time for Q&A, so bring your tough questions to help inspire our introductory conversation.
STEP 2
Business Overview & FDD Review
After you complete your Prospect Profile, you’ll receive our Franchise Disclosure Document and meet 1:1 with our franchise development team. Together, we’ll walk through the business model and the FDD sections that matter most to you.
STEP 3
Meet the Team & Talk to Owners
Sit down with our CEO and leadership team to talk strategy, support, and your goals. Then hear it straight from LaundroLab franchisees in owner-hosted calls where you can get to know our network of franchisees.
STEP 4
Laundry Day
Spend two days with us in Charlotte or Austin touring our laundromats, meeting every department head, and getting to know the team behind the brand. Laundry Day is our Discovery Day. It’s a two-way evaluation: you pressure-test us, and we get to know you.
STEP 5
Award & Site Selection
When it’s a fit on both sides, you’re awarded your LaundroLab franchise. That’s when the fun begins! We start the site-selection process immediately – aiming to have sites in your inbox the very next day. Our real estate team helps you find and secure the right location in your market.
STEP 6
LaundroLab 101
While your store is under construction, your laundromat operations training begins with our LaundroLab 101 digital and in-person training courses. Learn the LaundroLab way, from store operations and customer experience to wash-dry-fold and pickup and delivery. You’ll leave ready to run your store from day one.
STEP 7
Grand Opening
Open your doors with a launch built to bring your community in from the start. Your Grand Opening is a big party that welcomes the community with free laundry and more. From there, our support team stays with you as your LaundroLab grows.
OUR GOAL: NO SURPRISES
A Process Built for Informed Decisions
Every step is built to give you more information, not more pressure. You’ll get our Franchise Disclosure Document early, walk through it 1:1 with our team, and have time to review it with your own advisors before anything is signed. You’ll also see our costs, fees, and the store performance reported in our FDD, all laid out on our Investment & Financials page. We’d rather you decide with clear eyes than sign with open questions.
EVERY STEP – A REAL TEAM
From your first First Spin to your Grand Opening, you’ll work with real people who know this business inside and out: our franchise development team, our leadership, and the department heads you’ll meet at Laundry Day.
We’ve built a team of laundromat experts to support you – specialists in real estate, construction, operations, marketing, and technology. From site selection all the way through launch and beyond, our team and resources are unmatched.
NETWORK VALIDATION
Talk With LaundroLab Owners
Validation is one of the most valuable steps in the process, and we make it easy. We host group sessions with LaundroLab owners across different markets, store types, and stages of the business, so you can hear how the model works in practice.